Any Questions?

We offer both a Tie-On and Tunnel style bandana in all of our bandana patterns, so the choice is completely up to you and based on your preference.

Tie-On Bandanas

Tie-0n bandanas are made of more fabric and allow you to size-up or size-down based on your preferred look, but it's ability to fit is solely dependent on your dog's neck size.

• Small: Fits a Dog's Neck up to 13'' — largest edge is about 22''
• Medium: Fits a Dog's Neck up to 16'' — largest edge is about 26''
• Large: Fits a Dog's Neck up to 24'' — largest edge is about 34''

If the sizing is close, we recommend sizing up. You can always make a bigger bandana smaller by folding it down.

Tunnel Bandanas

Slip-on bandanas slip on your dog’s collar, so they do not need to measure your dog’s entire neck.

• Small: Fits a Dog's Neck up to 13'' and a collar up to 1'' thick — tunnel width is about 8.5''
• Medium: Fits a Dog's Neck up to 16'' and a collar up to 1.5'' thick — tunnel width is about 10''
• Large: Fits a Dog's Neck up to 24'' and a collar up to 2'' thick — tunnel width is about 12''

If the sizing is close, we recommend sizing up. We recommend that the tunnel width equal 1/2 to 2/3 of your pup’s neck for the most comfortable fit.

Everything we sell is handcrafted in our shoppe so we process and ship all orders within a 2-3 week turnaround time. If you need your items sooner, please select expedited shipping at checkout. We appreciate your patience at this time! Please know that our team is doing everything they can to get your order shipped and on its way to you!

At this time, The Dood’s Dog Shoppe does not accept returns or exchanges. However, if there is an issue with your order, please send us an email at hello@thedoodsdogshoppe.com within 24 hours of receiving your order and we will do our best to accommodate you.

The Dood’s Dog Shoppe is not liable for lost or stolen packages. Depending on the chosen shipping method at checkout, you may fill out a missing package form request with USPS or a claim form with UPS at the corresponding links below.‍

• USPS Missing Mail — https://www.usps.com/help/missing-mail.htm
• UPS Claim Form — https://www.ups.com/us/en/help-center/claims-support.page

Please also check your order and make sure the shipping address is correct. We are not liable for inaccurate, incomplete, or invalid addresses entered at checkout. Nonetheless, we do advise that you check with your neighbors to see if your order was mis-delivered to the wrong address. Unfortunately, we do not have any more information other than that of which is listed with your tracking order.

To track your package, visit the corresponding tracking link below based on your chosen shipping method at checkout.

• USPS Tracking — https://m.usps.com/m/TrackConfirmAction
• UPS Tracking — https://www.ups.com/track

While we usually ship out orders fairly quickly, some orders may experience carrier delays via USPS or UPS. At this time, both carriers are experiencing a higher-than-usual volume of shipments as an effect of the pandemic, and therefore creating delays on estimated delivery dates. If your package appears to be lost in transit and has not be scanned or updated for 7 days based on the your tracking information, please fill out a missing package request or claim form at the corresponding links listed in the previous question's answer regarding lost packages.

‍Dog Bandanas —‍

Machine wash cold and air-dry flat. For a perfect bandana, iron flat. For personalized or vinyl bandanas, iron on reverse side. DO NOT iron directly on vinyl.

Treats —

All of our treats are fresh and handmade in the USA, with no additive or preservatives. When refrigerated in an airtight container, our handmade treats will last approximately 2 months.

Tees —‍

Machine wash cold and air dry flat.For a perfect tee, iron flat and inside out. DO NOT iron directly on vinyl.

We proudly handcraft all of our products in-house and are currently located in Monroe, Georgia, USA.

We are so excited you are interested in joining our family here at The Dood’s Dog Shoppe and helping represent our company so proudly! Please visit our brand ambassador (maybe create link) page to learn more about the program and apply.